Decision Governance System
An Airtable-based decision log that preserved context, prevented repeated debates, and gave leadership a durable record of why choices were made.
Decisions captured
Every strategic call, on record
Impact areas tracked
People · Tooling · Finance · Ops · Marketing
Review cadence
Structured, dated, revisited
Built during my tenure as Digital Project & Operations Manager at Miami MoCAAD.
Context
Leadership decisions were living in Slack threads, meeting recordings, and personal memory. Context evaporated within weeks. Debates repeated. New team members had no way to understand why the org had chosen one path over another. Priorities drifted because there was no shared record of what had been committed to.
Approach
I built a Decision Governance System in Airtable that captured every meaningful strategic decision as a first-class record — with the context, options weighed, final call, owner, stakeholders, impact area, status, and a review date. It became the single reference that leadership and the operating team could return to at any time.
What each record captures
- Decision title and date
- Decision owner and stakeholders involved
- Context / background
- Options considered
- Final decision (and why)
- Impact area (People, Tooling, Finance, Ops, Marketing)
- Status and review date
How it changed the operating rhythm
- Faster decision velocity — leadership stopped re-opening settled questions
- Cleaner onboarding — new contributors could read the recent decision history
- Better follow-through — review dates surfaced decisions that needed a second look
- Cross-functional alignment — stakeholders saw the record, not the hallway version
Representative decisions logged
- Bifurcate Webflow developer hiring into front-end designer + Webflow implementer
- Migrate event registrations from Eventbrite to Luma to reduce checkout friction
- Delay Google Ad Grant launch to align with Q4 fundraising and internal capacity
- Define beta test scope for a Field Coordinator candidate
- Renew FlowChat subscription at nonprofit pricing to scale DM outreach
- Embed lead-magnet form directly on homepage to lift opt-ins
Tools involved
Next case study
KPI and OKR Visibility System