About
A steady integrator for founder-led teams.
I'm Jayce Marie Dayap-Arriola — a Director of Operations with nine-plus years of helping founder-led, service-based, and mission-driven teams turn scattered execution into clear systems, accountable workflows, and consistent client delivery.
I specialize in managing cross-functional projects, building simple operating rhythms, coordinating contractors and stakeholders, tracking KPIs, improving handoffs, and creating backend systems that keep work moving from signed agreement through completed deliverables.
Known as a steady integrator and founder right-hand, I bring strong judgment, proactive follow-up, systems thinking, and detail ownership to fast-moving teams. I'm serious about results — and I don't believe burnout is a business model.

How I work
Precision as a form of respect.
Steady in fast-moving rooms
I'm the calm operating layer when the founder needs to think, decide, or ship. I follow through, quietly and completely.
Systems that respect people
The system's job is to make good work possible without wringing anyone out. If it can't do that, it's the wrong system.
Sustainability is a strategy
Burnout is not a business model. I design operating rhythms for teams and for myself that can hold under pressure.
Documentation is love-in-action
If a decision isn't written down, it will be relitigated. If a workflow isn't documented, it will break. I take the pen.
Credentials & Education
Trained, certified, and continuously learning.

OFFICIAL CERTIFICATIONS
Certified Director of Operations™
The Ops Authority®
Strategic mapping, operational planning, and team leadership that aligns business goals with actionable strategies and drives high-performing teams.
Certified Online Business Manager®
International Association of Online Business Managers®
Streamlining business processes and creating efficient systems — operational excellence, team leadership, and workflow optimization for creators scaling online.
Certified Master Marketer®
FG Society
Strategic funnel marketing informed by market insights — high-converting campaigns, leadership decision support, and clear client communication.
Education
Bachelor of Science in Accountancy
Pamantasan ng Lungsod ng Maynila (University of the City of Manila)
2013 — 2018
